EncryptTitan - Notice history

All systems operational

EncryptTitan Access Management Portal - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025
100% - uptime

EncryptTitan NA Region Secure Message Portal - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

EncryptTitan EU Region Secure Message Portal - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

EncryptTitan DE Region Secure Message Portal - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025
100% - uptime

EncryptTitan NA Region Encryption Gateways - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

EncryptTitan EU Region Encryption Gateways - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

EncryptTitan DE Region Encryption Gateways - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Notice history

Jan 2025

U.S. Region Secure Portal Maintenance: 2:00AM - 4:00AM ET on January 20th.
  • Completed
    January 20, 2025 at 9:00 AM
    Completed
    January 20, 2025 at 9:00 AM
    Maintenance has completed successfully
  • In progress
    January 20, 2025 at 7:00 AM
    In progress
    January 20, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    January 20, 2025 at 7:00 AM
    Planned
    January 20, 2025 at 7:00 AM

    The Secure Portal will have periods of inaccessibility and/or degraded functionality during this window of time.

Dec 2024

No notices reported this month

Nov 2024

An email processing issue has been detected in the EncryptTitan US Region Encryption Gateways.
  • Resolved
    Resolved

    Please be aware that messages were delayed for an average of 25 - 40 minutes during this event. However, a small percentage of message may have been delayed over an hour.

    We greatly apologize for this incident and thank you for your patience.

  • Identified
    Identified

    We have identified the email processing issue and have fully mitigated the cause. Email queues are back up to normal processing speed and we estimating that any queued messages will be delivered within the next 20 minutes.

  • Investigating
    Investigating
    We are currently investigating this incident.

Nov 2024 to Jan 2025

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