All systems operational

EncryptTitan Access Management Portal
99.86% uptime
Feb 2024 · 99.56%Mar · 100.0%Apr · 100.0%
Feb 202499.56% uptime
Mar 2024100.0% uptime
Apr 2024100.0% uptime
EncryptTitan Secure Message Portals
100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2024100.0% uptime
Mar 2024100.0% uptime
Apr 2024100.0% uptime

EncryptTitan Encryption Gateways

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2024100.0% uptime
Mar 2024100.0% uptime
Apr 2024100.0% uptime

Notice history

Apr 2024

No notices reported this month

Mar 2024

Unintended Message Encryption Event being report by some customers.
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified the issue, and are working to empty the remaining EncryptTitan mail queues.

  • Investigating
    Investigating
    We are currently investigating this incident.
Newly sent secure emails logs are not available in the Access portal.
  • Resolved
    Resolved

Feb 2024

Expired and deleted Messages were delayed for some secure message recipients.
  • Resolved
    Resolved

    Some system messages generated for expired and deleted message, that were being stored in a holder queue due to a technical issue, were released this morning between the hours of 5:00 AM and 7:00 AM.

    The notification messages were generate between the dates of 2024-02-15 to 2024-02-29 and were not sent to recipients previously.

    Since some of the system notifications are dated, this may cause some confusion when being received by recipients.


    This incident has been resolved. We apologize for the this inconvenience.

Access Management Server is unreachable by some customers.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

Feb 2024 to Apr 2024